---
title: ServiceNow Otto for Setup
description: The ServiceNow Otto for Setup provides a unified, guided experience to set up, configure, and adopt ServiceNow products. It connects Admin Home, product hubs, and the Configuration Console into a single path from product activation to full configuration.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/ia-landing.html
release: australia
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 2
breadcrumb: [Get started, Administer the ServiceNow AI Platform]
---

# ServiceNow Otto for Setup

The ServiceNow Otto for Setup provides a unified, guided experience to set up, configure, and adopt ServiceNow products. It connects Admin Home, product hubs, and the Configuration Console into a single path from product activation to full configuration.

Administrators can manage entitlements, install required components, apply recommended configurations, complete guided setup steps, track progress, and package changes for promotion. The experience reduces manual effort and complexity by streamlining installation and configuration tasks. The Setup Hub is available with or without AI. All setup capabilities—including installation, default configurations, guided steps, and update set packaging are supported without AI, while AI-assisted features, such as agents and conversational experiences, are available when included in the subscription.

## Get started

<table id="table_iwv_lpv_klb" class="nav-card"><tbody><tr><td>

[Explore\[Omitted image "icon-explore.png"\] Alt text:Learn about ServiceNow Otto for Setup](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/ia-explore.md)

</td><td>

[Administer\[Omitted image "uc-administer-icon.png"\] Alt text:Administering ServiceNow Otto for Setup](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/ia-update-set.md)

</td></tr><tr><td>

[Configure\[Omitted image "bus-sdlc.svg"\] Alt text:Configure ServiceNow Otto for Setup](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/ia-bu-conf.md)

</td><td>

[Reference\[Omitted image "uc-reference-icon.png"\] Alt text: Learn miscellaneous information about ServiceNow Otto for Setup](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/upgrade-management/um-references.md)

</td></tr></tbody>
</table>## Troubleshoot and get help

-   [Ask or answer questions about ServiceNow Otto for Setup in the ServiceNow Community](https://www.servicenow.com/community/)
-   [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477)

-   **[Explore ServiceNow Otto for Setup](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/ia-explore.md)**  
ServiceNow Otto for Setup simplifies installing, configuring, and deploying ServiceNow products by automating setup, applying best practices, tracking progress, and packaging changes for production.
-   **[Administer ServiceNow Otto for Setup](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/ia-administer.md)**  
Explore this section to learn more about setting up an application and ServiceNow Otto admin with ServiceNow Otto for Setup.
-   **[Configure in ServiceNow Otto for Setup](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/ia-config-landing.md)**  
Understand and learn how to configure the Platform module and other product modules in ServiceNow Otto for Setup by following the steps in each category.
-   **[ServiceNow Otto for Setup references](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/ia-reference.md)**  
The reference topics provide additional information about ServiceNow Otto for Setup.

**Parent Topic:**[Getting started on the ServiceNow AI Platform](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/get-started-now-platform.md)