--- title: Integrate personal corporate mailbox for receiving emails description: Integrate your personal corporate mail boxes with ServiceNow to receive emails in your personal corporate mailbox. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/integrate-corporate-email-receiving.html release: australia topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Personal corporate mailbox, Advanced email setup, Configure, Email Administration, Notifications, Configure core features, Administer the ServiceNow AI Platform] --- # Integrate personal corporate mailbox for receiving emails Integrate your personal corporate mail boxes with ServiceNow to receive emails in your personal corporate mailbox. ## Before you begin Role required: email\_admin ## Procedure 1. Navigate to **All** > **System Mailboxes** > **Administration** > **Email Accounts**. 2. Select the Type. For more information, see [Create an email account](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/t_ConfigureAnEmailAccount.md). 3. From **Account type**, select **Forwarding Address**. 4. Select **Update**. 5. From your personal mailbox, set up forwarding rules for your personal mailbox \(for example forwarding rules for Microsoft Outlook or Gmail\). **Parent Topic:**[Personal corporate mailbox](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/personal-corporate-mailbox.md)