---
title: Activate context ranking
description: If you have the admin role, you can activate the Context Ranking plugin \(com.glide.sorting\). This plugin activates related plugins if they are not already active.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/list-administration/t\_ActivateContextRankingPlugin.html
release: australia
product: List Administration
classification: list-administration
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Context ranking, Administer, List administration, Forms, fields, and lists, Configure core features, Administer the ServiceNow AI Platform]
---

# Activate context ranking

If you have the admin role, you can activate the Context Ranking plugin \(com.glide.sorting\). This plugin activates related plugins if they are not already active.

## Before you begin

## Procedure

1.  Navigate to **All** > **System Applications** > **All Available Applications** > **All**.

2.  Find the Context Ranking plugin \(com.glide.sorting\) using the filter criteria and search bar.

    You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.

3.  Select **Install** to start the installation process.

    **Note:** When domain separation and delegated admin are enabled in an instance, the administrative user must be in the **global** domain. Otherwise, the following error appears: `Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.`

    You will see a message after installation is completed. For information about the components installed with a plugin, see [Find components installed with an application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/find-components.md).


**Parent Topic:**[Context ranking](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/list-administration/r_ContextRanking.md)