---
title: Localization Insights dashboard
description: The Localization Insights dashboard provides reports on translations, grouped into tabs by artifact type. The reports are generated by scheduled jobs based on Localization Insights records.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/localization-framework/localization-insights-dashboard.html
release: australia
product: Localization Framework
classification: localization-framework
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 2
breadcrumb: [Monitor the Localization Framework, Localization Framework, Translation and localization, Configure core features, Administer the ServiceNow AI Platform]
---

# Localization Insights dashboard

The Localization Insights dashboard provides reports on translations, grouped into tabs by artifact type. The reports are generated by scheduled jobs based on Localization Insights records.

\[Omitted image "localization\_insights\_dashboard\_X1.png"\] Alt text: Localization Insights dashboard with the General tab selected.

-   Access the dashboard by navigating to **All** > **Localization Framework** > **Insights Dashboard**.

    **Note:** In the Xanadu release, the Localization Insights dashboard is migrated to the Next Experience UI. Customers with existing dashboards who want to access the Core UI version can use this URL: `https://<instance name>.service-now.com/$pa_dashboard.do?sysparm_dashboard=6c7634c273231010395108b24ff6a7f6`.

-   A banner on the Localization Insights dashboard shows the most recent update time of the reports.
-   In Scheduled Jobs, you can configure the report update schedule \(sn\_lf\_GenerateLocalizationInsightsRecords\) by selecting **Configure Job Definition** under Related Links.
-   The dashboard organizes artifact types into the following tabs:
    -   General: Displays general translation information.
    -   Catalog Items: Displays translation information related to Service Catalog items.
    -   VA Topics: Displays translation information related to Virtual Agent \(VA\) topics.
    -   Surveys: Displays translation information related to Surveys.

\[Omitted image "localization\_insights\_dashboard\_X2.png"\] Alt text: Localization Insights dashboard with the VA Topics tab selected.

## Required ServiceNow AI Platform role

You need the localization\_admin or localization\_requestor role to access the Localization Insights \(sn\_lf\_insight\) records for executing the scheduled jobs to generate the Localization Insights dashboard.

## Use case

<table id="table_ov2_tj4_2fb"><thead><tr><th>

User

</th><th>

Dashboard use

</th></tr></thead><tbody><tr><td>

Users with the localization\_requester or localization\_admin roles

</td><td>

View the status of localization requests.Make translation requests for your artifacts from the Localization Insights dashboard. For more information see [Request translations from Insights Dashboard](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/localization-framework/request-translations-insights-dashboard.md).

</td></tr></tbody>
</table>## Data visualizations

<table id="table_xvt_hl4_2fb"><thead><tr><th>

Title

</th><th>

Type

</th><th>

Source table

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Languages Supported

</td><td>

Single Score

</td><td>

sys\_language

</td><td>

The total number of activated languages in the instance.

</td></tr><tr><td>

Translations In Progress

</td><td>

Single Score

</td><td>

sn\_lf\_insight

</td><td>

The total number of translations in progress in the instance.

</td></tr><tr><td>

Language Preferences

</td><td>

Horizontal Bar

</td><td>

localization\_insights\_view

</td><td>

Provides information about the preferred languages of logged-in users.

</td></tr><tr><td>

Catalog Items

</td><td>

Single Score

</td><td>

sn\_lf\_insight

</td><td>

The total number of Service Catalog items in the instance.

</td></tr><tr><td>

Catalog Items Translation In Progress

</td><td>

Single Score

</td><td>

sn\_lf\_insight

</td><td>

The total number of Service Catalog items translations in progress in the instance.

</td></tr><tr><td>

Catalog Item Translations

</td><td>

Vertical Bar

</td><td>

sn\_lf\_insight

</td><td>

The total number of Service Catalog items requested for translations per language. It also indicates the following translation statuses with defined color legends:

-   **Completely Translated**
-   **Translation in Progress**
-   **Partially Translated**
-   **Not Translated**

</td></tr><tr><td>

Virtual Agent Topics

</td><td>

Single Score

</td><td>

sn\_lf\_insight

</td><td>

The total number of published Virtual Agent topics in the instance.

</td></tr><tr><td>

Virtual Agent Topic Translation In Progress

</td><td>

Single Score

</td><td>

sn\_lf\_insight

</td><td>

The total number of Virtual Agent topic translations in progress in the instance.

</td></tr><tr><td>

Virtual Agent Topic Translations

</td><td>

Vertical Bar

</td><td>

sn\_lf\_insight

</td><td>

The total number of published Virtual Agent topics requested for translations per language.It also indicates the following translation statuses with defined color legends:

-   **Completely Translated**
-   **Translation in Progress**
-   **Partially Translated**
-   **Not Translated**

</td></tr><tr><td>

Surveys

</td><td>

Single Score

</td><td>

 

</td><td>

The total number of surveys in the instance.

</td></tr><tr><td>

Surveys Translation In Progress

</td><td>

Single Score

</td><td>

 

</td><td>

The total number of survey translations in progress in the instance.

</td></tr><tr><td>

Survey Translations

</td><td>

Vertical Bar

</td><td>

 

</td><td>

The total number of surveys requested for translations per language.It also indicates the following translation statuses with defined color legends:

-   **Completely Translated**
-   **Translation in Progress**
-   **Partially Translated**
-   **Not Translated**

</td></tr></tbody>
</table>**Parent Topic:**[Monitor the Localization Framework](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/localization-framework/monitor-localization-framework.md)