---
title: Notifications
description: Use ServiceNow Notifications to manage system email, create system notifications, and configure how your system responds to inbound email.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/notifications.html
release: australia
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Configure core features, Administer the ServiceNow AI Platform]
---

# Notifications

Use ServiceNow® Notifications to manage system email, create system notifications, and configure how your system responds to inbound email.

<table id="id_dkt_zw3_bzb" class="nav-card"><tbody><tr><td>

[Email Administration\[Omitted image "bus-email-server.svg"\] Alt text: With email notifications use email properties to define your instance and set up email accounts](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/email-administration-landing.md)

</td><td>

[System Notifications \[Omitted image "bus-risk-management.svg"\] Alt text: Set up notifications alerts for record changes via email, SMS text message, push notification, or messaging app](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/system-notifications-landing.md)

</td><td>

[Provider Notifications \[Omitted image "bus-low-code-dev-tools.svg"\] Alt text: Send notifications directly to recipients via the provider on supported channels](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/provider-notifications-landing.md)

</td></tr><tr><td>

[Email Client \[Omitted image "bus-email.svg"\] Alt text: Send email directly from any record, such as an incident, change request, or problem record](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/email-client-landing.md)

</td><td>

[Inbound Email\[Omitted image "bus-email-gateway.svg"\] Alt text:Configure your instance to send replies, create incidents, or update records automatically in response to inbound emails](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/inbound-email-landing.md)

</td><td>

[Notification Preferences\[Omitted image "bus-sdlc.svg"\] Alt text:With notification preferences you can manage and choose the notifications you want to receive](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/preferences-landing.md)

</td></tr></tbody>
</table>## Troubleshoot and get help

-   [Troubleshooting Notification emails](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/troubleshooting-notification-emails.md)
-   Ask or answer questions in the [Platform](https://community.servicenow.com/community/service-automation-platform) community
-   [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477)
-   [Contact Customer Service and Support](https://support.servicenow.com/now?draw=case)