---
title: ServiceNow AI Platform forms, fields, and lists
description: Data collection is easy with the ServiceNow AI Platform. Customize your forms with personalization, templates, tailored UI, file attachments, and more.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/now-platform-forms-fields-lists.html
release: australia
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Configure core features, Administer the ServiceNow AI Platform]
---

# ServiceNow AI Platform forms, fields, and lists

Data collection is easy with the ServiceNow AI Platform. Customize your forms with personalization, templates, tailored UI, file attachments, and more.

<table id="table_oyp_mhr_r5b" class="nav-card"><tbody><tr><td>

[Form administration \[Omitted image "bus-documentation.svg"\] Alt text: Configure forms and customize their functions to best suit your enterprise demands.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/form-administration.md)

</td><td>

[Field administration \[Omitted image "bus-employee-document-management.svg"\] Alt text: Create and maintain individual data items in your records on the ServiceNow AI Platform.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/c_IntroductionToFields.md)

</td><td>

[List administration \[Omitted image "bus-log-store.svg"\] Alt text: Control who views and uses data in your instance, and how they use it, with ServiceNow administrative options.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/list-administration/p_ListAdministration.md)

</td></tr></tbody>
</table>## Form administration

Create and modify forms with a wide variety of tools on the ServiceNow AI Platform. Give users roles to configure forms with Form Personalization. Include supplemental info with Annotations, Attachments, and Formatters. Populate forms automatically with Form Templates, to add data based on configurable settings. Form UIs are fully customizable, with desired UI actions, UI policies, and more advanced form configuration options.

## Field administration

Fine-tune every detail of your data collection. Field administration includes the ability to create individual pieces of data, modify them as needed. Parent-to-child field relationships and vice-versa are automatically maintained and updated as you make changes in your tables. Multiple [Field types reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/r_FieldTypes.md) are available on the ServiceNow AI Platform, to tailor records on your instance as needed.

## List administration

Give users controlled access to data with List administrative tools by ServiceNow. Delegate read-only or read-and-write privileges to users, and set up or modify UI controls for data in your lists.