---
title: Opt in to the ServiceNow Store products
description: Opt in to the required product available on ServiceNow Store by navigating to the ServiceNow Products module.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/optin-optout-prod.html
release: australia
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Use, Legacy Application Manager, Administering applications, Get started, Administer the ServiceNow AI Platform]
---

# Opt in to the ServiceNow Store products

Opt in to the required product available on ServiceNow Store by navigating to the ServiceNow Products module.

## Before you begin

**Note:**

Legacy Application Manager is being deprecated. Starting with Australia patch 1, Legacy Application Manager is no longer available and bookmarks will redirect to the new Application Manager experience.

A known issue affects the use of bookmarks to access the Legacy Application Manager before Australia patch 1. For details about possible issues with accessing the Legacy Application Manager, see the [Deprecated Classic App Manager URL usage causes issues on instances running ZP5 / YP10 and above \[KB2804238\]](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2804238) article in the Now Support knowledge base.

A new Application Manager experience is available. The new experience simplifies the process of managing your licensed applications by consolidating them in one convenient location, displaying all applications, plugins, installed applications, and available updates. For more information, see [Application Manager](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/application-manager/application-manager.md).

Role required: admin

## Procedure

1.  Navigate to **All** > **System Applications** > **All Available Applications** > **ServiceNow Products**.

    ServiceNow products that are available on ServiceNow Store are displayed. The products are organized based on the product family they are part of.

2.  To opt in to the ServiceNow products:

    1.  On the tile of the required product, click **Opt-in**.

    2.  Enter your Now Support credentials.

    3.  Click **Opt-in**.

        A confirmation message is displayed and the **Opted-in** label is displayed on the product tile.

    4.  To view the applications that are part of the product, click the product tile.

        All applications that are part of the product are displayed in the **Licensed** and **Not Licensed** tabs.

        **Note:**

        -   If the application is already available \(that is, installed or available for update\) in your ServiceNow instance, click **Manage Application** to navigate to the application page and install, uninstall, or repair the application.
        -   If the application isn't available in your ServiceNow instance, click **View Detail** to navigate to the application listing page, view the application details and dependencies, and navigate to ServiceNow Store.
3.  To opt in to the ServiceNow product family:

    1.  Click **Product Family Opt-in**.

    2.  Enter your Now Support credentials.

    3.  Click **Opt-in**.

        You have opted in to all product in the required family.


**Parent Topic:**[Using Legacy Application Manager](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/using-legacy-application-manager.md)