---
title: Personal corporate mailbox
description: Enables sales agents to integrate their personal corporate mail boxes to send and receive emails.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/personal-corporate-mailbox.html
release: australia
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Advanced email setup, Configure, Email Administration, Notifications, Configure core features, Administer the ServiceNow AI Platform]
---

# Personal corporate mailbox

Enables sales agents to integrate their personal corporate mail boxes to send and receive emails.

A personal corporate user mailbox refers to an individual employee’s official email account provided by their organization \(for example, user@company.com\). This mailbox is used for business communication and is uniquely associated with a single user, unlike shared or departmental mailboxes. It can be integrated with enterprise systems to support workflows around sending and receiving email notifications.

-   **[Set up personal corporate mailbox](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/integrate-personal-corporate-mailbox.md)**  
Set up your personal corporate mailboxes with ServiceNow platform.
-   **[Configure templates for personal corporate mailboxes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/configure-personal-corporate-mailbox.md)**  
Configure personal corporate mailboxes in the ServiceNow platform to enable users and agents to send and receive emails.
-   **[Integrate personal corporate mailbox for receiving emails](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/integrate-corporate-email-receiving.md)**  
Integrate your personal corporate mail boxes with ServiceNow to receive emails in your personal corporate mailbox.

**Parent Topic:**[Advanced email setup](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/c_AlternateEmailConfigurations.md)