---
title: Monitoring instance usage
description: You can track application usage on your instance through the Application Usage Overview and the ServiceNow Store Usage overview dashboards.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/platform-performance/usage-analytics-module-subscription.html
release: australia
product: Platform Performance
classification: platform-performance
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Monitor, Platform performance, Maintain and monitor, Administer the ServiceNow AI Platform]
---

# Monitoring instance usage

You can track application usage on your instance through the Application Usage Overview and the ServiceNow Store Usage overview dashboards.

The usage analytics process collects data on all your instances and regularly updates the reports in the Usage Overview and ServiceNow Store Usage Overview dashboards. Application usage data is collected whenever an application is opened, and counts on tables are collected once a day. Data is collected on:

-   The number of active users in the system
-   The hardware CIs discovered \(for instances that use Discovery\)
-   The number of cloud management service catalog items available to users in instances that use Cloud Management

Users with the admin or usage\_admin role can view the Application Usage Overview and ServiceNow Store Usage Overview dashboards.

## Application Usage Overview

The Application Usage Overview dashboard contains information about ServiceNow applications.

To view the Application Usage Overview, navigate to **Self-Service** > **Dashboards**. From the available dashboards, select **Usage Overview**.

## ServiceNow Store Usage Overview

The ServiceNow Store Usage Overview dashboard contains information about applications procured from the ServiceNow Store.

To view the ServiceNow Store Usage Overview, navigate to **Self-Service** > **Dashboards**. From the available dashboards, select **ServiceNow Store Usage Overview**.

-   **[Application usage overview dashboard](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/platform-performance/app-usage-overview-dashboard.md)**  
The Application Usage Overview dashboard displays reports on the use of ServiceNow applications on your instance.
-   **[ServiceNow Store usage overview dashboard](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/platform-performance/store-usage-overview-dash.md)**  
The ServiceNow Store Usage Overview dashboard displays reports on the use of ServiceNow Store applications on your instance.

**Parent Topic:**[Monitoring platform performance](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/platform-performance/monitoring-platform-performance.md)