---
title: Review an app
description: Use your Now Support credentials to log in to the ServiceNow Store and leave a review on any app or integration you have used.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/review-an-app.html
release: australia
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
keywords: [servicenow store, store, app store, application store, app store user documentation, servicenow app store, review store apps, review app, review application, rate store app, rate application, rate apps, write an app review]
breadcrumb: [Reviewing apps, ServiceNow Store, Administering applications, Get started, Administer the ServiceNow AI Platform]
---

# Review an app

Use your Now Support credentials to log in to the ServiceNow Store and leave a review on any app or integration you have used.

## Before you begin

-   The app you’re reviewing must be installed on your instance.
-   You must be logged in to the ServiceNow Store with your Now Support credentials.

Role required: None

## About this task

You can review an app after your organization buys or trials it. App reviews provide valuable feedback about what you like and what possible updates you want to see in the future.

Reviews left on an application only show up in the environment where the review was made. For example, reviews made from the commercial ServiceNow Store are only visible on the commercial ServiceNow Store. Reviews made from a regulated regional or federal instance of the ServiceNow Store are only visible to users in the same instance of the ServiceNow Store.

**Note:** Your company is visible in any reviews that you leave while logged in to the ServiceNow Storeunless your organization uses an isolated federal or regional instance. If your company uses an isolated federal or regional instance, "Verified ServiceNow Customer" is displayed instead.

## Procedure

1.  Log in to the ServiceNow Store using your Now Support credentials.

2.  Find and select the app that you want to review on the ServiceNow Store.

3.  From the app details navigation panel, select **Ratings and Reviews**.

4.  Select **Write a Review**.

5.  Select a number of stars out of five.

6.  Enter your comments in the review field.

7.  Select **Post**.


## Result

For commercial customers, your company, review, and rating are visible in a review posted to the app listing details. For customers using a federal or regulated ServiceNow Store instance, only the rating and review fields are made visible.

**Parent Topic:**[Reviewing apps](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/reviewing-apps.md)