---
title: External Content Connectors
description: The External Content Connectors ServiceNow Store application enables AI Search applications to search content and metadata from supported external source systems, such as Atlassian Confluence Cloud and Microsoft SharePoint Online.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/search-administration/ext-cont-connectors-landing-page.html
release: australia
product: Search Administration
classification: search-administration
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 1
keywords: [ServiceNow Otto, AI Agents, generative AI, agentic AI]
breadcrumb: [Search administration, Configure core features, Administer the ServiceNow AI Platform]
---

# External Content Connectors

The External Content Connectors ServiceNow® Store application enables AI Search applications to search content and metadata from supported external source systems, such as Atlassian Confluence Cloud and Microsoft SharePoint Online.

## Get started

<table id="table_onh_xvw_jdc" class="nav-card presentation"><tbody><tr><td>

[Explore\[Omitted image "bus-explore.svg"\] Alt text:Learn about features offered by External Content Connectors](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/search-administration/exploring-ext-cont-connectors.md)

</td><td>

[Install\[Omitted image "bus-power.svg"\] Alt text:Activate External Content Connectors plugins on your instance](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/search-administration/install-ext-cont-connectors.md)

</td><td>

[Configure\[Omitted image "bus-sdlc.svg"\] Alt text:Set up connectors to access your external source systems](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/search-administration/configuring-ext-cont-connectors.md)

</td></tr><tr><td>

[Crawl\[Omitted image "bus-integration-and-apis.svg"\] Alt text:Schedule and start connector crawls to retrieve searchable content and security principals from your external source systems](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/search-administration/using-ext-cont-connectors.md)

</td><td>

[Review\[Omitted image "bus-log-store.svg"\] Alt text:Review crawl histories, analytics, and user permissions for your external content connectors](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/search-administration/reviewing-external-content-connector-results-and-analytics.md)

</td><td>

[Reference\[Omitted image "bus-learn.svg"\] Alt text:View components installed with External Content Connectors and supported file extensions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/search-administration/reference-ext-cont-connectors.md)

</td></tr></tbody>
</table>