--- title: Zing filters search results with access controls description: Zing filters search results to only display records the user can access. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/search-administration/zing-filters-search-results.html release: australia product: Search Administration classification: search-administration topic_type: concept last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Zing text indexing and search engine, Search administration, Configure core features, Administer the ServiceNow AI Platform] --- # Zing filters search results with access controls Zing filters search results to only display records the user can access. For example, suppose you index the System Property \[sys\_properties\] table. When the ITIL user searches for a term in the System Property table, Zing returns no search results because the ITIL user doesn't meet the ACL rule requirements. \[Omitted image "ITILUserSearch.png"\] Alt text: Empty search results page for ITIL user search in System Property table. When a system administrator searches for the same property, Zing returns search results from the System Property table because the administrator meets the ACL rule requirements. \[Omitted image "SystemAdministratorSearch.png"\] Alt text: Search results for system administrator search in System Property table. **Parent Topic:**[Zing text indexing and search engine](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/search-administration/c_ZingTextSearch.md) **Related topics** [Features of Zing text indexing and search engine]() [Available search options]() [Global search finds records from multiple tables]() [Zing generates search results in four phases]() [Zing computes document scores using three components]() [Zing indexes words]() [Zing can include attachments in search results]() [Zing removes stop words from queries]() [Zing matches derived words with stemming]() [Zing can expand search results with synonyms]() [Zing displays search suggestions as users enter search terms]() [Installed with Zing]()