---
title: Using Search Suggestions
description: Search applications display auto-complete suggestions and search suggestions as you type in their search fields. Administrators can analyze data from Search Suggestions tables to learn how users interact with search. Guest users can view suggestions created from self-registered external user searches.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/search-suggestions/using-search-suggestions.html
release: australia
product: Search Suggestions
classification: search-suggestions
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Search Suggestions, Search administration, Configure core features, Administer the ServiceNow AI Platform]
---

# Using Search Suggestions

Search applications display auto-complete suggestions and search suggestions as you type in their search fields. Administrators can analyze data from Search Suggestions tables to learn how users interact with search. Guest users can view suggestions created from self-registered external user searches.

## Using Search Suggestions in AI Search

AI Search applications display auto-complete suggestions created by the Build Search Suggestions script. Auto-complete suggestions appear as you enter terms into the application's search field. You can select an auto-complete suggestion to accept it as your search query.

To learn more about auto-complete suggestion usage and configuration in AI Search applications, see [Auto-complete suggestions in AI Search applications](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/ai-search/auto-complete-ais.md).

## Using Search Suggestions in Zing text indexing and search engine

Zing displays search suggestions created by the Build Search Suggestions script. Search suggestions appear as you enter terms into the Zing search field. You can select a search suggestion to accept it as your search.

For more details on how search suggestions appear in Zing, see [Zing displays search suggestions as users enter search terms](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/search-administration/search-suggestions-zing.md).