---
title: Start an application trial from the ServiceNow Store
description: Request a 30-day trial of an app to test its functionality in a non-production instance.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/start-trial.html
release: australia
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 2
keywords: [servicenow store, store, app store, application store, app store user documentation, servicenow app store, app trial, free trial, get a free trial, try app]
breadcrumb: [Getting apps, ServiceNow Store, Administering applications, Get started, Administer the ServiceNow AI Platform]
---

# Start an application trial from the ServiceNow Store

Request a 30-day trial of an app to test its functionality in a non-production instance.

## Before you begin

You must be logged in to the ServiceNow Store with your Now Support account credentials.

Role required: none

## About this task

You can request a 30-day trial of any app that includes a **Request 30-day trial** option in its listing details. The trial enables you to install the app on your non-production instance for evaluation.

If you decide to install the app on a production instance after evaluation, return to the ServiceNow Store and purchase the app or request the necessary license. For more information, see [Buy a ServiceNow application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/buy-servicenow-app.md) or [Buy a partner application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/buy-partner-app.md).

## Procedure

1.  On the ServiceNow Store listing details for the app or integration, select **Request 30-day trial**.

    Trial approvals are granted at the app provider's discretion, and trial requests expire after six months. If your trial request isn't approved, you can make a new request after the first request expires.

    To contact a seller about a trial request, see [Contact a seller](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/contact-seller.md).

2.  If no approval is required or if you already received approval, navigate to the ServiceNow Store app listing details and select **Start 30-day Trial**.

3.  If you're a service provider managing trials for other organizations, select **Manage entitlements** to choose which non-production instances can install the application during the trial period.

    1.  Select **Save**


## Result

The app is entitled and available for installation on the non-production instances you have selected within 24 hours. If the application isn't available from the Application Manager within 24 hours, contact Now Support for assistance.

Confirmation emails for the application and any dependencies that were procured are sent to the email address associated with your ServiceNow Store account. For information about configuring which email address receives notifications for this application, see [Configure ServiceNow Store application notification preferences](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/configure-store-notifications.md).

## What to do next

Use the Application Manager to install the app on non-production instances for evaluation. For more information about the Application Manager, see [Application Manager](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/application-manager/application-manager.md).

You can track the trial expiration date through the **Store Applications** section of the My Store Activity page. For more information, see [Tracking your ServiceNow Store activity](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/tracking-store-activity.md).