---
title: System notifications
description: Set up notifications to alert users of record changes that may concern them. You can notify users via email, SMS text message, push notification, or messaging app.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/system-notifications-landing.html
release: australia
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Notifications, Configure core features, Administer the ServiceNow AI Platform]
---

# System notifications

Set up notifications to alert users of record changes that may concern them. You can notify users via email, SMS text message, push notification, or messaging app.

## Get started

<table id="table_a5q_12r_bzb" class="nav-card"><tbody><tr><td>

[Email and SMS Notifications\[Omitted image "bus-email-server.svg"\] Alt text:Use email notifications to send selected users email or SMS notifications in the system](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/c_EmailNotifications.md)

</td><td>

[Push Notifications\[Omitted image "bus-mobile-native.svg"\] Alt text:Push notifications to mobile devices](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/c_PushNotifications.md)

</td><td>

[Notifications in Messaging Applications\[Omitted image "bus-customer-service.svg"\] Alt text:Use the Now Actions app to configure the messaging apps for your instance](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/messaging-integration.md)

</td></tr></tbody>
</table>## Troubleshoot and get help

-   [Troubleshooting Notification emails](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/troubleshooting-notification-emails.md)
-   Ask or answer questions in the [Platform](https://community.servicenow.com/community/service-automation-platform) community
-   [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477)
-   [Contact Customer Service and Support](https://support.servicenow.com/now?draw=case)