---
title: Configure attachment icons
description: Configure the icon that appears beside an attachment of a particular file type.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/t\_ConfiguringAttachmentIcons.html
release: australia
topic_type: task
last_updated: "2026-07-03"
reading_time_minutes: 1
breadcrumb: [Attachments, Administer, Form administration, Forms, fields, and lists, Configure core features, Administer the ServiceNow AI Platform]
---

# Configure attachment icons

Configure the icon that appears beside an attachment of a particular file type.

## Before you begin

Role required: admin

## Procedure

1.  Determine the path of the image file or upload a new image.

    To view the images available for attachment icons, navigate to `https://<instance-name>.service-now.com/image_picker.do` in your browser. Hover over the icons to see their paths in the tooltips.

    You can also store your own icons and use them as attachment icons. See [Storing images in the database](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-user-interface/c_StoringImagesInTheDatabase.md).

2.  Navigate to **System UI** &gt; **Attachment Icon Rules**.

3.  Open an existing rule or select **New** to create a new rule.

4.  Enter the rule details.

<table id="choicetable_py2_kyw_t1b"><thead><tr><th align="left" id="d77354e145">

Field

</th><th align="left" id="d77354e148">

Description

</th></tr></thead><tbody><tr><td id="d77354e154">

**Select icon by**

</td><td>

Select **MIME Type** or **File Extension**.**Note:** If a file type has an icon specified by **MIME Type** and a different icon specified by **File Extension**, the **MIME Type** icon takes precedence.

</td></tr><tr><td id="d77354e181">

**MIME type**

</td><td>

If **Select icon by** is **MIME Type**, enter the MIME type and subtype to associate with the icon, separated by a slash \(example: `application/pdf`\).

</td></tr><tr><td id="d77354e199">

**File extension**

</td><td>

If **Select icon by** is **FIle Extension**, enter the file extension to associate with the icon beginning with the period \(example: `.pdf`\).

</td></tr><tr><td id="d77354e217">

**Icon**

</td><td>

Enter the path to the icon image file \(example: `images/icons/attach_pdf.gifx`\)

</td></tr></tbody>
</table>5.  Click **Submit** or **Update**.


**Parent Topic:**[Administering attachments](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/r_AdministeringAttachments.md)