---
title: Using time configuration
description: Handle scheduling, set up events, track metrics, and more with this feature.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/time-configuration/using-time-configuration.html
release: australia
product: Time Configuration
classification: time-configuration
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Time configuration, Configure core features, Administer the ServiceNow AI Platform]
---

# Using time configuration

Handle scheduling, set up events, track metrics, and more with this feature.

Use time configuration apps for everything from basic time and task tracking, to calendars for business and fiscal events, all customizable to any given time zone.

-   **[Creating business calendars](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/time-configuration/business-calendars.md)**  
Create business calendars in the ServiceNow AI Platform so that you can schedule events for your users and track their time across applications. You define schedules and calendars of all types, including fiscal calendars, in the Business Calendar menu.
-   **[Defining fiscal calendars](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/time-configuration/c_FiscalCalendar.md)**  
Create fiscal calendars with defined fiscal periods, for use with Financial Management applications, such as Finance Close Automation. You can define fiscal periods, such as one month long, four weeks long, Q1 2015, or July 2015.
-   **[Set a system time zone](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/time-configuration/t_SetASystemTimeZone.md)**  
Set your system time zone with a system property.
-   **[Change the time zone choice list](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/time-configuration/t_ChangeTheTimeZoneChoiceList.md)**  
Wherever users have a choice of time zone, the choices are populated using the **Time Zone** choice list on the `User [sys_user]` table. Not all time zones appear by default.
-   **[Change a time zone in a scheduled report](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/time-configuration/t_ChangeATimeZoneInASchedReport.md)**  
By default, scheduled reports use the time zone of the user who runs them \(the user in the **Run As** field\) to evaluate the query parameters. You are able to change this time zone.
-   **[Change a time zone in a scheduled data import](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/time-configuration/t_ChangeTimeZoneInScheduledImport.md)**  
By default, scheduled data imports are run using the time zone of the user who creates them. However, there is a way to manually specify the time zone for the import.
-   **[Define a relative duration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/time-configuration/t_DefineARelativeDuration.md)**  
Define relative durations to calculate duration time for SLAs based on business schedules and specific time requirements.
-   **[Use a relative duration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/time-configuration/t_UseARelativeDuration.md)**  
When you define an SLA, you can set the **Duration type** to be a relative duration.
-   **[Create schedule entries in the Schedule calendar](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/time-configuration/create-events-next-experience-ui.md)**  
Add events such as meeting, time-off, or appointment to display them in the schedule calendar.

**Parent Topic:**[Time configuration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/time-configuration/time-configuration-landing.md)