---
title: Exploring Upgrade Center
description: Get an overview of Upgrade Center so you can plan your upgrade ahead.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/upgrade-center/uc-explore.html
release: australia
product: Upgrade Center
classification: upgrade-center
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 2
breadcrumb: [Upgrade Center, Upgrade, Administer the ServiceNow AI Platform]
---

# Exploring Upgrade Center

Get an overview of Upgrade Center so you can plan your upgrade ahead.

## Upgrade Center overview

-   **One-stop experience**

    Streamline your upgrade process with Upgrade Center. Explore upcoming releases and preview their features without impacting your current instance. Monitor active upgrades and review past upgrade history. Use the visual task board \(VTB\) to manage post-upgrade tasks efficiently.

    \[Omitted image "uc-one-stop.png"\] Alt text: Image showing the home page of Upgrade Center


## Upgrade Center users

Upgrade Center has the following users.

|Users|Description|
|-----|-----------|
|System Administrator \[admin\]|The System Administrator user is required to access and use Upgrade Center.|

## Upgrade Center benefits

<table id="table_c3z_nm2_bbc"><thead><tr><th>

Benefit

</th><th>

Feature

</th><th>

Users

</th></tr></thead><tbody><tr><td>

Preview your upgrade

</td><td>

[Upgrade Preview module](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/upgrade-center/uc-preview-module.md)

</td><td>

System administrator

</td></tr><tr><td>

Monitor your upgrade

</td><td>

[Upgrade Monitor module](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/upgrade-center/uc-monitor-module.md)

</td><td>

System administrator

</td></tr><tr><td>

Review previous upgrade detail

</td><td>

[Upgrade History module](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/upgrade-center/uc-history-module.md)

</td><td>

System administrator

</td></tr><tr><td>

Build an upgrade plan

</td><td>

[Upgrade Plan overview](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/upgrade-center/uc-upgrade-plan.md)

</td><td>

System administrator

</td></tr><tr><td>

Create and execute skipped record rule

</td><td>

-   [Create a skipped record rule](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/upgrade-center/uc-create-skipped-record-rule.md)
-   [Execute a skipped record rule](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/upgrade-center/uc-execute-skipped-record-rule.md)

</td><td>

System administrator

</td></tr></tbody>
</table>## What to explore next

To learn more about using Upgrade Center, see:

-   [Using Upgrade Center](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/upgrade-center/uc-using.md)
-   [Administering Upgrade Center](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/upgrade-center/uc-administration.md)
-   [Upgrade Center references](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/upgrade-center/uc-reference.md)