---
title: Monitor an upgrade to an instance
description: Monitor the progress of an ongoing upgrade in an instance with the Upgrade Monitor. When the upgrade is done, you can view a summary of the results on the Upgrade Summary Report.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/upgrade-center/uc-monitor-instance-upgrade.html
release: australia
product: Upgrade Center
classification: upgrade-center
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Scheduling and monitoring an upgrade, Using Upgrade Center, Upgrade Center, Upgrade, Administer the ServiceNow AI Platform]
---

# Monitor an upgrade to an instance

Monitor the progress of an ongoing upgrade in an instance with the Upgrade Monitor. When the upgrade is done, you can view a summary of the results on the Upgrade Summary Report.

## Before you begin

Role required: admin

## Procedure

1.  Navigate to **Upgrade Center** > **Upgrade Monitor**.

    **Note:** If an upgrade is in progress, the user is automatically directed to **Upgrade Center** > **Upgrade Monitor** page.

2.  Monitor the progress of the upgrade.

    When the system finishes the upgrade, it displays the Complete upgrade summary report.

    **Note:** You can now view the status of every stage in the upgrade process. See [Upgrade Progress](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/upgrade-center/uc-monitor-progress.md) for more information.


## What to do next

From the Upgrade Summary Report, [resolve any conflicts](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/upgrade-center/uc-process-skipped-records.md) that prevented the system from upgrading records.