--- title: Manage the visibility of the impersonation feature description: Before users can impersonate another user, an administrator must make the feature visible. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/user-administration/manage-the-visibility-of-the-impersonation-feature.html release: australia product: User Administration classification: user-administration topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Impersonating users, Monitoring user activity, User administration, Configure core features, Administer the ServiceNow AI Platform] --- # Manage the visibility of the impersonation feature Before users can impersonate another user, an administrator must make the feature visible. ## Before you begin Role required: admin ## Procedure 1. Navigate to **All** > **System properties** > **UI properties**. 2. Select a check box under **Enable impersonation button in the banner line** to display or conceal the button. 3. Select **save** at the top of the page. Admins can still impersonate users via the **impersonate\_dialog** UI page. **Parent Topic:**[Impersonating users](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/user-administration/c_ImpersonateAUser.md)