--- title: Normalization properties description: On the normalization properties form, you can see and change the configurable properties for the Normalization Data Services plugin. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/user-administration/r\_NormalizedProperties.html release: australia product: User Administration classification: user-administration topic_type: reference last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Normalization data services, Creating users, companies, departments, User administration, Configure core features, Administer the ServiceNow AI Platform] --- # Normalization properties On the normalization properties form, you can see and change the configurable properties for the Normalization Data Services plugin. |Field|Description| |-----|-----------| |Reference qualifiers on all tables that reference the company will be updated to use the Normalized field.|If **Yes**, any reference field for the company – for any table across the platform – uses the Normalized name. This service only works if you have run the Update Reference Qualifiers task in the Guided Setup.| |Enable a business rule that automatically normalizes manufacturer names for configuration items.|If **Yes**, the system normalizes company names when you add or update configuration items by a mechanism other than Discovery \(such as by manual import sets\).| |Enable Discovery to use the normalization service for the manufacturer name.|To have Discovery use the normalized company name for the manufacturer name, select **Yes**.| |This property is to enable or disable the Normalization process.|To enable the Normalization Data Service process, select **Yes**. To disable, select **No**. For details, see [Normalization data services](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/user-administration/c_NormalizationOverview.md).| |Normalize existing canonical core\_company records.|Select **Yes** to update an existing normalized \(canonical=true\) Companies record to not-normalized \(canonical=false\) if a mapping is present. For details, see [KB0957144](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0957144).| **Parent Topic:**[Normalization data services](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/user-administration/c_NormalizationOverview.md)