---
title: Creating users
description: Users are typically added through Lightweight Directory Access Protocol \(LDAP\) directory integrations. Admins can also manually add users to the instance, enable self-registration for new users, and impersonate users to ensure that they have the proper access privileges.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/user-administration/ua-creating-users.html
release: australia
product: User Administration
classification: user-administration
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Creating users, companies, departments, User administration, Configure core features, Administer the ServiceNow AI Platform]
---

# Creating users

Users are typically added through Lightweight Directory Access Protocol \(LDAP\) directory integrations. Admins can also manually add users to the instance, enable self-registration for new users, and impersonate users to ensure that they have the proper access privileges.

For more information on LDAP integrations, see [Lightweight Directory Access Protocol integration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-security/c_LDAPIntegration.md).

-   **[Create a user](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/user-administration/t_CreateAUser.md)**  
You can add a user to your instance to enable them to log in and use designated application features.
-   **[User self-registration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/user-administration/c_UserRegistration.md)**  
The User Registration Request \[com.snc.user\_registration\] plugin provides the ability for unregistered users to request access to a ServiceNow instance. An administrator can activate the plugin.

**Parent Topic:**[Creating users, companies, and departments](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/user-administration/using-user-administration.md)