---
title: Access Management
description: Access Management enables you to have access to ServiceNow instance securely.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-security/access-management-landing.html
release: australia
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 3
---

# Access Management

Access Management enables you to have access to ServiceNow® instance securely.

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[Zero Trust Access\[Omitted image "bus-agent-workspace-1.svg"\] Alt text: Trust Access](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/session-access.md)

 [Zero Trust Access ensures that all access to applications and data is granted on a least privilege basis, only after the user's identity verification and risk assessment.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/session-access.md)

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[Access Analyzer\[Omitted image "access\_analyzer\_yg.png"\] Alt text: Access Analyzer](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/access-control/access-analyzer.md)

 [Access Analyzer is a](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/access-control/access-analyzer.md)[ServiceNow® Store App which is an access diagnostic tool. It helps to determine who has access to a resource.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/access-control/access-analyzer.md)

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[Authentication\[Omitted image "bus-firewall.svg"\] Alt text: Authentication\`](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/authentication/c_Authentication.md)

 [ServiceNow's authentication validates the identity of a user who accesses an instance, and then authorizes the user to features that match the user's role or job function.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/authentication/c_Authentication.md)

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[ACL\[Omitted image "bus-trust-in-us.svg"\] Alt text: ACL](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/access-control/access-control-rules.md)

 [Rules for access control lists \(ACLs\) restrict access to data by requiring users to pass a set of requirements before they can interact with it.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/access-control/access-control-rules.md)

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[Security Data Filters\[Omitted image "bus-filter.svg"\] Alt text: Filter](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/security-data-filters.md)

 [Use security data filters to restrict user access to records based on a user's role or other security attribute-related assertions.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/security-data-filters.md)

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[Security Roles\[Omitted image "bus-discover.svg"\] Alt text: Security roles](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/security-roles.md)

 [Security Roles provide added security, every user must have at least one role so that the instance can distinguish between internal and external users.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/security-roles.md)

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[Connections and Credentials\[Omitted image "bus-audit-management.svg"\] Alt text: Credentials](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/connections-and-credentials/r-credentials.md)

 [Credentials and connection information are required to gain access to a computer or network device for Discovery, Service Mapping, and Cloud Management or to perform work using Orchestration.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/connections-and-credentials/r-credentials.md)

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[ServiceNow Access Control\[Omitted image "bus-manager.svg"\] Alt text: Access Control](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/c_SNCAccessControl.md)

 [The SNC Access Control plugin enables you to control which Customer Service and Support employees can access your instance, and when.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/c_SNCAccessControl.md)

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