---
title: Register a trusted device
description: Register a trusted device to access the ServiceNow instance outside the network.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-security/authentication/register-trusted-device.html
release: australia
product: Authentication
classification: authentication
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Adaptive authentication for Trusted Mobile apps, Adaptive authentication, Authentication, Access Management]
---

# Register a trusted device

Register a trusted device to access the ServiceNow instance outside the network.

## Before you begin

You must be in the trusted network to perform the trusted device registration.

Role required: none

## Procedure

1.  Navigate to one of the following menu options:

    -   On the ServiceNow AI Platform, navigate to **All** > **Self-Service** > **My Profile**.

        **Note:** You can also access your profile by clicking your user name in the instance header.

    -   On the Now Support, click the profile and select **Trusted Device**.
2.  In your user profile, click **Register a trusted mobile device** in the Related Links section.

    The Register Trusted Devices page is displayed.

3.  Register a new device by clicking **Add a new trusted mobile device**.

    \[Omitted image "register-trusted-device-qr-code.jpg"\] Alt text: Add New Trusted Device

4.  In the Device Registration screen on your ServiceNow mobile app, tap the **Scan QR code** button and scan the QR code that is displayed on your laptop or desktop.

    \[Omitted image "device\_registration\_scan\_qr.png"\] Alt text: Device Registration - Scan QR code

    The Registration process will complete and you will be prompted to your login page to complete your authentication.

5.  Specify your credentials and log in to the Now Mobile app.

    The mobile home screen is displayed.

    \[Omitted image "mobile\_home\_screen.png"\] Alt text: Mobile - Home screen


## Result

In the Register Trusted Devices page on your laptop or desktop, the registered device is displayed. You can use the \[Omitted image "delete-icon.png"\] Alt text: Delete icon icon if you want to remove the registered device from the page.

## What to do next

Navigate to **All** > **Adaptive Authentication** > **Device Trust** > **Device Registration** to view all the details of the registered device.