--- title: Configure user-based multi-factor criteria description: Use user based multi-factor criteria to enable MFA for a user. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/platform-security/authentication/t\_RequireMultifactorAuthForAUser.html release: australia product: Authentication classification: authentication topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [MFA criteria, Configuring MFA, Multi-factor authentication, Authentication, Access Management] --- # Configure user-based multi-factor criteria Use user based multi-factor criteria to enable MFA for a user. ## Before you begin Role required: adaptive\_auth\_admin ## Procedure 1. Navigate to **All** > **User Administration** > **Users**. 2. Configure the list to show the **Enable Multi-factor Authentication** column. 3. Change the values of the **Enable Multi-factor Authentication** column for the selected users to **true**. When the user logs in with their user name and password, they are prompted to set up multi-factor authentication.