--- title: Verify user self-registration requests description: After a user registers from the Service Portal , a user record is added to the Registration Requests module. You can view the list of registered users who have successfully registered in the Service Portal . locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/platform-security/authentication/verify-user-self-reg-requests.html release: australia product: Authentication classification: authentication topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Self-register to ServiceNow instance, Authentication, Access Management] --- # Verify user self-registration requests After a user registers from the Service Portal , a user record is added to the Registration Requests module. You can view the list of registered users who have successfully registered in the Service Portal . ## Before you begin Role required: external\_user\_self\_registration\_admin ## Procedure 1. Navigate to **All** > **External User Self-Registration** > **Registration Requests**. The list of user records are displayed. 2. Review the individual user records and modify according to your requirements. For example, you can change the status of a user record form **Pending** to **Processed**.