---
title: Service provider reference architecture for Service Integration Management \(SIAM\)
description: The Service Integration Management Service Integration and Management \(SIAM\) for service provider \(SP\) architecture integrates services for a unified customer experience.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-security/bp-sp-reference-arch-siam.html
release: australia
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Service provider reference architecture, Recommended practices for service providers, Domain separation for service providers, Access Management]
---

# Service provider reference architecture for Service Integration Management \(SIAM\)

The Service Integration Management Service Integration and Management \(SIAM\) for service provider \(SP\) architecture integrates services for a unified customer experience.

## Attributes of SIAM architecture

-   Customers access SP services on a dedicated or shared portal to the SP shared instance.
-   SPs use ServiceNow shared instances to manage their service delivery.

\[Omitted image "bp-sp-reference-architecture-siam.png"\] Alt text: Reference architecture SIAM

\[Omitted image "bp-dedicated-ds-hybrid-siam.png"\] Alt text: Reference architecture comparison

**Parent Topic:**[Service provider reference architecture](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/bp-sp-reference-arch-ds.md)