---
title: Metrics
description: View the different metrics for continuous authentication.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-security/ca-metrics.html
release: australia
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Exploring CA, Continuous Authentication \(CA\), Zero Trust Access, Access Management]
---

# Metrics

View the different metrics for continuous authentication.

To access the metrics page, navigate to **All** > **Continuous Authentication**, select **Metrics** tab.

Following are the different KPI details that you can view for continuous authentication:

|Metrics|Description|
|-------|-----------|
|Total policies|KPI for number of continuous authentication policy that are created for the users.|
|Total protected classifications|KPI for number of classification that are protected due to the CA policy creation.|
|Failed step-up or re-authentication|KPI for the number of failed step-up \(MFA\) or re-authentication \(SSO\).|
|No of times policies invoked|KPI for the total number of times CA policies invoked.|

\[Omitted image "ca-metrics-page.png"\] Alt text: CA Metrics page

**Note:** The KPI details are displayed for 180 days. To view more than 180 days of historical data you must license **Performance Analytics**.

**Related topics**  


[Policies](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/ca-policies.md)

[Metrics](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/ca-metrics.md)

[System properties](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/ca-system-properties.md)

[Exploring Continuous Authentication](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/explore-continuous-auth.md)