--- title: Connections and Credentials description: Credentials and connection information are required to gain access to a computer or network device for Discovery, Service Mapping, and Cloud Management or to perform work using Orchestration. When adding content to Share or AppStore, you can configure connections and credentials relevant to your environment without modifying built content. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/platform-security/connections-and-credentials/r-credentials.html release: australia product: Connections and Credentials classification: connections-and-credentials topic_type: reference last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Access Management] --- # Connections and Credentials Credentials and connection information are required to gain access to a computer or network device for Discovery, Service Mapping, and Cloud Management or to perform work using Orchestration. When adding content to Share or AppStore, you can configure connections and credentials relevant to your environment without modifying built content.
| [Explore \[Omitted image "bus-learn.svg"\] Alt text: Exploring Learn about Credentials.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/connections-and-credentials/credentials-connections-alias.md) | [Configure \[Omitted image "bus-sdlc.svg"\] Alt text: Configuring Configure Credentials.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/connections-and-credentials/t_CreateCredential.md) |
| [Reference \[Omitted image "bus-audit-management.svg"\] Alt text: Reference Get details about Credentials.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/connections-and-credentials/c_ExternalCredentialStorage.md) | [Troubleshoot \[Omitted image "bus-agent-workspace-1.svg"\] Alt text: Advanced Learn how to troubleshoot issues in connections and credentials.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/connections-and-credentials/r_CredentialTroubleshooting.md) |