--- title: Disable ServiceNow Root of Trust description: Run a scheduled job on your trusted instance to disable Root of Trust. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/platform-security/disable-sn-rot.html release: australia topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Root of Trust Settings, Configure, Code Signing, Platform Security] --- # Disable ServiceNow Root of Trust Run a scheduled job on your trusted instance to disable Root of Trust. ## Before you begin Role required: admin, security\_admin, and sn\_kmf.cryptographic\_manager Code Signing must be enabled on your protected and trusted instances. You can verify by checking that the **com.snc.kmf.signature.validation.flag** system property is set to `true`. This procedure is part of a series of procedures to change to a customer Root of Trust \(ROT\) on your instances. For an overview of this process, see [Change your Root of Trust configuration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/change-rot-overview.md). ## Procedure 1. Log into your trusted instance. 2. Navigate to **All** > **System Definition** > **Scheduled Jobs**. 3. Open the **Disable ServiceNow Root of Trust** scheduled job. 4. Select the **Export signed job to production**. 5. Navigate to **All** > **System Update Sets** > **Local Update Sets**. 6. Find and open the **Disable ServiceNow Root of Trust** update set. 7. Select **Export XML** to export your update set as an XML file. 8. Log in to your protected instance. 9. Navigate to **All** > **System Update Sets** > **Retrieved Update Sets**. 10. At the bottom of the list, select **Import Update Set from XML**. 11. In the **Import XML** form, select **Choose File** and select the XML file you downloaded in the previous steps. 12. Select **Upload**. 13. Navigate to **All** > **System Update Sets** > **Retrieved Update Sets**, and open the **Disable ServiceNow Root of Trust** update set. 14. Select **Preview Update Set**. 15. After the preview is completed, select **Commit Update Set**. 16. Navigate to **All** > **System Definition** > **Scheduled Jobs**. 17. Open the scheduled job imported in the update set. 18. Select the **Execute Now** button to run the job. ## Result Executing the scheduled job sets the ROT property to true. Your instance is configured to use the customer root of trust.