---
title: Global Identity
description: Use ServiceNowGlobal Identity to help identify and manage users across multiple instances.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-security/identity/global-identity.html
release: australia
product: Identity
classification: identity
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Identity]
---

# Global Identity

Use ServiceNow®Global Identity to help identify and manage users across multiple instances.

Global Identity resolves unique users across multiple ServiceNow® instances by consolidating their attributes and other foundational data. Each unique user, regardless of instance, is identified by a Federated ID.

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[Explore Federated ID \[Omitted image "icon-explore.png"\] Alt text:](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/identity/federated-id.md)

 [Learn the key features and business value of Federated ID.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/identity/federated-id.md)

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[Accessing Federated ID \[Omitted image "icon-manage.png"\] Alt text:](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/identity/configure-federated-id-criteria.md)

 [Access Federated ID.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/identity/configure-federated-id-criteria.md)

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[Updating ID fields \[Omitted image "icon-set-up.png"\] Alt text:](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/identity/updating-id-fields.md)

 [Update and set-up the Federated ID.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/identity/updating-id-fields.md)

</td><td>

 

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