--- title: User Trails description: Displays audits of users in the ServiceNow instance. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/platform-security/identity/user-trails.html release: australia product: Identity classification: identity topic_type: concept last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Identity Audit Results, Identity and Access Audit, Identity] --- # User Trails Displays audits of users in the ServiceNow® instance. For a given user, User Trails show changes to: - Identity attributes - role membership - group membership To access User Trails, navigate to **All** > **System Security** > **Identity and Access Audit** > **User Trails**. The User Trails page displays the following information. | | | |---|---| |User Name|Name of the user.| |User Sys id|The User sys\_id for the audited record.| |Source Table|Details about the Source Table where the audit was performed.| |Action|Describes the audit action.| |Created By|The user who made the change.| |Created|The time and date the audit was performed.| \[Omitted image "user-trails.png"\] Alt text: User Trails