---
title: Prevent inactive users from logging in
description: Configure this property to control if inactive users can authenticate on your instance.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-security/instance-security-hardening-settings/sc-prevent-inactive-users-from-logging-in.html
release: australia
product: Instance Security Hardening Settings
classification: instance-security-hardening-settings
topic_type: reference
last_updated: "2026-03-13"
reading_time_minutes: 1
breadcrumb: [Access control, Hardening settings, Platform Security]
---

# Prevent inactive users from logging in

Configure this property to control if inactive users can authenticate on your instance.

When the **glide.authenticate.only.allow.active.user.login** system property is not set to **true**, users in the User \[sys\_user\] table marked inactive can still login to the instance. Users may be marked inactive if they no longer have permission to login \(such as during termination from a company\).

Set the **glide.authenticate.only.allow.active.user.login** property value to the recommended value of **true** \(recommended\), to ensures the users in the User \[sys\_user\] table marked inactive cannot log in to the instance and are locked out.

## More information

<table id="table_ajc_b43_3kb"><thead><tr><th>

Attribute

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Configuration name

</td><td>

**glide.authenticate.only.allow.active.user.login**

</td></tr><tr><td>

Configuration type

</td><td>

System Properties \(/sys\_properties\_list.do\)

</td></tr><tr><td>

Data type

</td><td>

Boolean

</td></tr><tr><td>

Recommended value

</td><td>

true

</td></tr><tr><td>

Default value

</td><td>

true

</td></tr><tr><td>

Category

</td><td>

[Access control](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/instance-security-hardening-settings/sc-access-control.md)

</td></tr><tr><td>

Security risk

</td><td>

-   Severity score: 7.5
-   CVSS score: High
-   Security risk details: Inactive users may still access the instance and any data they could previously access.

</td></tr><tr><td>

Dependencies and prerequisites

</td><td>

None

</td></tr></tbody>
</table>**Parent Topic:**[Access control](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/instance-security-hardening-settings/sc-access-control.md)