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Technology
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[Now Assist for Configuration Management Database \(CMDB\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/servicenow-platform/now-assist-landing-cmdb.md)
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- [Configuration item \(CI\) summarization](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/servicenow-platform/na-cmdb-agent-ci-summarizer.md)
- [Manage duplicate CIs](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/servicenow-platform/now-assist-cmdb-mng-dupe-cis-skill.md)
- [Service Graph Connector diagnosis](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/servicenow-platform/now-assist-sgc-diagnose.md)
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Technology
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[Now Assist for ITOM](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-operations-management/now-assist-itom.md)
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- [Alert analysis](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-operations-management/alert-summarization-now-assist.md)
- [Alert investigation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-operations-management/nai-analyze-past-incidents.md)
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Technology
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[Now Assist for IT Service Management \(ITSM\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-service-management/now-assist-itsm.md)
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- [Change request risk explanation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-service-management/change-risk-exp-now-assist.md)
- [Change request summarization](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-service-management/summarize-change-now-assist.md)
- [Chat reply recommendation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-service-management/now-assist-itsm-chat-recommendation.md)
- [Chat summarization](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-service-management/generate-chat-summary-interaction-now-assist-itsm.md)
- [Incident assist](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-service-management/now-assist-itsm-incident-assist.md)
- [Incident summarization](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-service-management/summarize-incident-now-assist.md)
- [KB generation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-service-management/Now-Assist-generate-article-SOW-itsm.md)
- [Resolution notes generation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-service-management/resolve-incident-now-assist.md)
- [Sidebar discussion summarization](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-service-management/now-assist-itsm-sidebar-discussion.md)
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Technology
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[Now Assist for Security Incident Response](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/security-management/now-assist-security-incident-landing.md)
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- [Post-incident analysis](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/security-management/generate-pia-report-now-assist-security-incident.md)
- [Resolution notes generation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/security-management/generate-closure-notes-si-now-assist-sec-incident.md)
- [Security incident recommended actions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/security-management/generate-recommended-actions-now-assist-for-security.md)
- [Security incident summarization](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/security-management/summarize-security-incident-now-assist-sec-incident.md)
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Technology
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[Now Assist for Strategic Portfolio Management \(SPM\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-business-management/now-assist-spm.md)
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- [Multi feedback summarization](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-business-management/feedback-summary-sentiment-topics.md)
- [Planning item doc summarization](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-business-management/summarize-documents-genai-skill-spw.md)
- [Project doc summarization](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-business-management/summarize-doc-content-genai-skill-pw.md)
- [Project summary emails](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-business-management/email-project-summary-skill-pw.md)
- [Story generation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-business-management/generate-stories-from-epics-now-assist-eap.md)
- [Write planning item](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-business-management/refine-text-with-write-planning-item-skill.md)
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Customer
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[Now Assist for Customer Service Management \(CSM\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/customer-service-management/now-assist-csm.md)
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- [Case summarization](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/customer-service-management/now-assist-csm-summarize-case.md)
- [Chat recommendation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/customer-service-management/generate-chat-reply-recommendations.md)
- [Chat summarization](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/customer-service-management/now-assist-csm-summarize-chat.md)
- [Email recommendation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/customer-service-management/generate-email-reply-recommendations.md)
- [KB generation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/customer-service-management/Now-Assist-generate-article-csm-workspace.md)
- [Resolution notes generation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/customer-service-management/now-assist-csm-generate-resolution.md)
- [Sidebar summarization](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/customer-service-management/summarize-sidebar-conversations.md)
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Customer
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[Now Assist for Field Service Management \(FSM\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/field-service-management/now-assist-fsm.md)
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- [KB generation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/field-service-management/na-fsm-generate-kb-article.md)
- [Sidebar summarization](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/field-service-management/na-fsm-summarize-sidebar-platform.md)
- [Work order task summarization](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/field-service-management/generate-wot-summ-fsm.md)
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Customer
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[Now Assist for Financial Services Operations \(FSO\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/financial-services-operations/now-assist-for-financial-services-operations.md)
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- [Case summarization](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/financial-services-operations/summarize-case-using-now-assist-fso.md)
- [Disputes intake via Virtual Agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/financial-services-operations/submit-dispute-case-disputes-intake-via-virtual-agent.md)
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Customer
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[Now Assist for Public Sector Digital Services \(PSDS\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/government-industry/now-assist-for-psds.md)
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- [Government case summarization](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/government-industry/now-assist-psds-summarize-case.md)
- [Chat summarization](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/government-industry/now-assist-psds-summarize-chat.md)
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Employee
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[Now Assist for Health and Safety](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/employee-service-management/now-assist-hs-landing.md)
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[Incident summarization](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/employee-service-management/now-assist-hs-summarize-safety-incident.md)
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Employee
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[Now Assist for HR Service Delivery \(HRSD\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/employee-service-management/now-assist-hrsd.md)
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- [Case summarization](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/employee-service-management/now-assist-hrsd-summarize-case.md)
- [Chat summarization](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/employee-service-management/now-assist-hrsd-chat.md)
- [KB generation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/employee-service-management/gen-kb-now-assisthr.md)
- [Resolution notes generation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/employee-service-management/now-assist-hrsd-res-note.md)
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Employee
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[Now Assist for Legal Service Delivery \(LSD\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/employee-service-management/now-assist-lsd-landing.md)
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[Legal request summarization](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/employee-service-management/now-assist-lsd-summarize-case.md)
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Employee
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[Now Assist in Contract Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/employee-service-management/cncore-now-assit-landing.md)
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- [Contract analysis](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/employee-service-management/cncore-NA-review-land.md)
- [Contract metadata extraction](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/employee-service-management/cncore-metadata-extract-land.md)
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Creator
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[Catalog item generation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/servicenow-platform/create-catalog-item-using-now-assist.md)
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Finance & Supply Chain
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[Now Assist for Accounts Payable Operations \(APO\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/source-to-pay-operations/now-assist-apo.md)
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[Record summarization](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/source-to-pay-operations/now-assist-summarize-apo.md)
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Finance & Supply Chain
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[Now Assist for Supplier Lifecycle Operations \(SLO\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/source-to-pay-operations/now-assist-slo.md)
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[Supplier case summarization](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/source-to-pay-operations/now-assist-slo-summarize-case.md)
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Finance & Supply Chain
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[Now Assist for Sourcing and Procurement Operations \(SPO\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/source-to-pay-operations/now-assist-spo.md)
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[Record summarization](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/source-to-pay-operations/now-assist-spo-summarize-record.md)
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