---
title: Concepts for service providers
description: These concepts work with the existing ServiceNow platform capabilities to help you solve for common use cases.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-security/sp-concepts.html
release: australia
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Exploring domain separation, Domain separation for service providers, Access Management]
---

# Concepts for service providers

These concepts work with the existing ServiceNow platform capabilities to help you solve for common use cases.

-   **[Global queue v.2](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/global-queue.md)**  
The global queue concept provides a single virtual view of tasks that reside in multiple instances. The concept creates a custom application to provide a fulfiller view of work that resides in multiple instances without having to replicate tasks or data.
-   **[Service provider connector](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/bp-service-connector.md)**  
The service provider connector application is a reference design for creating a ServiceNow Store application for your customers to use to integrate with your systems. Service provider applications help you speed on-boarding and create standardized integrations.

**Parent Topic:**[Exploring domain separation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/c_DomainSeparation.md)

**Related topics**  


[Configuration that can be delegated to internal or external customers]()

[Domain assignment]()

[Visibility domains and Contains domains]()

[Domain scope]()

[Installed with domain separation]()