---
title: Activating a VPN service
description: For all VPN requests, including provisioning, modifications, or general questions, use the Service Catalog VPN Request form.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-security/t\_RequestAVPNService.html
release: australia
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Virtual Private Network \(VPN\)]
---

# Activating a VPN service

For all VPN requests, including provisioning, modifications, or general questions, use the Service Catalog VPN Request form.

## Before you begin

Role required: admin

## Procedure

1.  Navigate to .

2.  Select the **Automation Store** tab.

3.  Use tree on the left to navigate to **All automations** > **Service catalog** > **Cloud Infrastructure**.

4.  Select **VPN Requests**

5.  Select the appropriate VPN request type.

6.  Answer the questions.

    Questions vary depending on the request type selected.

7.  Click **Submit**.


## Result

Once your request is submitted, ServiceNow will work with your network engineer\(s\) to test and validate that the VPN is successfully passing traffic. To ensure that your questions are answered in a timely manner, please address VPN-related questions during this process.