---
title: Add a file to an email from the full email composer
description: Send a file from your computer or related record to a requester or agent from the full email composer by attaching it to an email.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-user-interface/add-email-attachment.html
release: australia
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Full email composer, Emails, Use, Configurable Workspace UI, Configure UIs and portals, Configure user experiences]
---

# Add a file to an email from the full email composer

Send a file from your computer or related record to a requester or agent from the full email composer by attaching it to an email.

## Before you begin

Role required: email\_composer

## Procedure

1.  Open a Workspace record in your instance.

2.  Open the full email composer by selecting the More actions icon \(\[Omitted image "x-more-actions-icon.png"\] Alt text: More actions icon\) from the record view, and then select **Compose Email**.

3.  Attach a file from your computer.

    1.  Select the Attach file icon \(\[Omitted image "x-attachment-icon.png"\] Alt text: Attachment icon\) from email footer.

    2.  Select **From computer**.

    3.  Select a file from your computer.

        You can select multiple files at a time. The system uploads the files simultaneously.

        Alternatively, you can drag files from your computer onto Workspace. You can't attach a folder.

4.  Attach a file from the related record.

    1.  Select Attach file icon \(\[Omitted image "x-attachment-icon.png"\] Alt text: Attachment icon\) from the email footer.

    2.  Select **From record**.

    3.  On the window, select the files to attach.

    4.  Select **Add**.


## What to do next

Optionally, you can hide or show attachments in your email drafts by selecting **Hide attachments** when not hidden and **Show attachments** when hidden. You can also perform additional actions by selecting the menu icon \(\[Omitted image "menu-icon.png"\] Alt text: Menu icon\) next to each attached file:

-   **Download**: Download the file to your computer.
-   **Rename**: Rename the attached file. Only the first 100 characters of a file name are displayed.
-   **Remove**: Remove the attachment from the email.