---
title: Edit the default onboarding modal
description: Edit the default onboarding modal to personalize content for your users.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-user-interface/adoption-services/configure-next-experience-onboarding.html
release: australia
product: Adoption Services
classification: adoption-services
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Onboarding modals, Adoption services, Configure user experiences]
---

# Edit the default onboarding modal

Edit the default onboarding modal to personalize content for your users.

## Before you begin

Role required: admin

## Procedure

1.  Navigate to **All** > **Adoption Services** > **All Guidance**.

2.  On the Guidance list, select **Onboarding**.

3.  On the Guidance related list, select the guidance list entry that corresponds to the onboarding slide that you want to edit.

    The list entries include **Intro/welcome**, **Pinning**, **All menu**, **Favorites menu**, **History**, and **Application Pill**.

4.  On the form, edit the fields.

    |Field|Description|
    |-----|-----------|
    |Name|Name of the guidance.|
    |Layout|Selected layout of the guidance.|
    |Order|Order that the guidance displays. The lowest number displays first and the next chronological number follows.|
    |Action Label|Button labels that enable the user to navigate the guidance modal.|
    |Application|Application for the guidance.|
    |Guidance|The guidance that this Help Guidance Step applies to.|

5.  On the Help Contents related list, select the list entry associated with the guidance.

    For example, **Jump between things with ease** for the History guidance and **Everything you need is right here** for the All menu guidance.

6.  On the form, edit the fields.

    |Field|Description|
    |-----|-----------|
    |Title|Title of the help content.|
    |Subtitle|Subtitle that's displayed in the modal of the help content in the UI.|
    |Type|Type of guidance that's selected.|
    |Application|Application for the guidance.|
    |Guidance Step|Help Guidance Step that this Help Content is associated with. For example, Intro/welcome, All menu, and History.|
    |Default|Help content is selected as default.|
    |Footer|Footer that's displayed in the modal of the help content in the UI.|
    |Provide Custom HTML|Select to input custom HTML into the help content.|
    |Text|Text that displays in the modal of the help content in the UI.|

7.  Select **Update**.


**Parent Topic:**[Onboarding modals](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/adoption-services/next-experience-onboarding.md)