--- title: GTD workflow description: Learn about the primary steps to create a guided tour. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/platform-user-interface/adoption-services/guided-tour-designer-workflow.html release: australia product: Adoption Services classification: adoption-services topic_type: concept last_updated: "2026-10-09" reading_time_minutes: 1 breadcrumb: [Explore Guided Tours, Guided Tours, Adoption services, Configure user experiences] --- # GTD workflow Learn about the primary steps to create a guided tour. With the Guided Tour Designer, you can effortlessly create guided tours. The primary steps are as follows: - **Define scope** Begin by accessing the Guided Tour Designer. Specify the tour's name, type \(for example, Workspace, Service Portal\), starting page, and the relevant user roles. - **Add steps** Use the drag-and-drop interface to incorporate callouts, instructions, and triggers for specific page elements. - **Test and refine** Test the tour during development to identify and implement necessary changes for an effective user experience. - **Publish the tour** After the tour is finalized, publish it.