--- title: GTD triggers description: Triggers are actions that you take to move the tour to the next step. Each callout in a guided tour step has a specific trigger that activates the subsequent step. You define the trigger for each callout, and only relevant triggers appear based on the UI element referenced by the callout. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/platform-user-interface/adoption-services/guided-tour-triggers.html release: australia product: Adoption Services classification: adoption-services topic_type: reference last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Guided Tour Designer, Explore Guided Tours, Guided Tours, Adoption services, Configure user experiences] --- # GTD triggers Triggers are actions that you take to move the tour to the next step. Each callout in a guided tour step has a specific trigger that activates the subsequent step. You define the trigger for each callout, and only relevant triggers appear based on the UI element referenced by the callout.
| Action | Description |
|---|---|
| Next Button | The callout includes a **Next** button that the user can select to move on to the next step. This feature is useful in the following situations: - When the callout describes the element it’s pointing to, enabling the user to progress without needing to select any UI elements. - When entering information into a reference or date picker field. Users can use the lookup function, manually enter data, or select it from a list. They can proceed once they’ve completed the necessary entry for the step. |
| Click the Element | The tour advances to the next step when the targeted element is selected.For more information on how to display a step on a different page after users click a link, see [How to show a step on a different page after the user clicked on a link \(KB0725875\)](https://support.servicenow.com/nav_to.do?uri=%2Fkb%3Fid%3Dkb_article_view%26sysparm_article%3DKB0725875%20). |
| Mouse over the Element | The tour advances to the next step when the user hovers the mouse device over the element. |
| Right-click the Element | The tour moves to the next step when the element indicated by the callout is right-clicked. |
| Press Enter key | When the user presses the Enter key, the tour proceeds to the next step. This action acknowledges that the user has submitted input, such as in a text box. |
| Change Element Value | The tour advances to the next step when the user enters or selects a value in a field and then clicks outside of it. |
| Press any key | The tour advances to the next step when the user presses any key. |
| Select | The tour proceeds to the next step when the user selects an option from the drop-down menu. |
| Double click | The tour moves to the next step when the user double-clicks an element. |