---
title: Help Center content thumbs up and down feedback
description: Help Center content includes a thumb up or thumbs down feedback option for each Help center article in your instance.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-user-interface/adoption-services/help-center-content-feedback.html
release: australia
product: Adoption Services
classification: adoption-services
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Using Help Center, Help Center, In-product help, Adoption services, Configure user experiences]
---

# Help Center content thumbs up and down feedback

Help Center content includes a thumb up or thumbs down feedback option for each Help center article in your instance.

## Help Center content feedback

\[Omitted image "help-center-content-feedback.png"\] Alt text: Help center content feedback.

When viewing Help Center content, after an article is selected, a thumb up or thumbs down feedback option is included for each Help center article in your instance. A feedback helps to notify whether the article is helpful or if improvements can be made.

## Feedback analytics

To view the feedback analytics, navigate to **All** > **User Experience Analytics** > **Dashboard**.

\[Omitted image "analytics-events.png"\] Alt text: analytics events dashboard.

In the example provided, Service Operations Workspace is selected, and in the left-hand navigation **Analytics** > **Events** are selected. The events page displays a list of events within the workspace, and the number of occurrences for each event.

\[Omitted image "thumbs-up-events.png"\] Alt text: thumbs up occurrences page.

In this example, after selecting the **Thumbs up** event, the thumbs up dashboard displays to show.

-   Occurrences
-   Page name
-   Page Id
-   Pathname
-   Sys\_Id
-   Topic Id
-   Version