---
title: Help Center
description: Help Center is the next-generation Embedded Help product for configurable workspace. Help Center provides targeted help content to users in a UI page, based on the user's role.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-user-interface/adoption-services/help-center.html
release: australia
product: Adoption Services
classification: adoption-services
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [In-product help, Adoption services, Configure user experiences]
---

# Help Center

Help Center is the next-generation Embedded Help product for configurable workspace. Help Center provides targeted help content to users in a UI page, based on the user's role.

**Note:** Help Center is a ServiceNow AI Platform feature that is active by default.

## Get started

<table id="table_ogr_cnc_tzb" class="nav-card"><tbody><tr><td>

[\[Omitted image "bus-explore.svg"\] Alt text:Exploring Help Center](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/adoption-services/exploring-help-center.md)

</td><td>

[\[Omitted image "bus-integration-and-apis.svg"\] Alt text:Using Help Center](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/adoption-services/using-help-center.md)

</td><td>

 

</td></tr><tr><td>



</td><td>



</td><td>

 

</td></tr></tbody>
</table>## Workarounds

-   [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477)
-   [Contact Customer Service and Support](https://support.servicenow.com/now?draw=case)