---
title: Test Guided Tours
description: Test your guided tour to verify it achieves your intended goal.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-user-interface/adoption-services/testing-guided-tours.html
release: australia
product: Adoption Services
classification: adoption-services
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Configure Guided Tours, Guided Tours, Adoption services, Configure user experiences]
---

# Test Guided Tours

Test your guided tour to verify it achieves your intended goal.

## Impersonate User

Impersonate a role to see the tour from the user's perspective. By participating in the tour as a representative user, you are able to observe and understand the experience from their perspective.

## Guided Tour feedback

Send the tour URL to your colleagues for review and feedback. If the feedback is useful, update your tour as needed.

## Guided Tour review

After the tour is published, review any failures caused by errors on the Guided Tours Overview page. Examine these failures to gain insights into which users encountered issues, at which step the tour failed, and what the error message was. Use this information to troubleshoot and fix the problems.

**Parent Topic:**[Configuring Guided Tours](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/adoption-services/configure-guided-tours.md)