---
title: AI field recommendations
description: Use AI field recommendations for a list of top recommendations or to fill fields automatically.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-user-interface/ai-ml-field-recommendations.html
release: australia
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Forms, Use, Configurable Workspace UI, Configure UIs and portals, Configure user experiences]
---

# AI field recommendations

Use AI field recommendations for a list of top recommendations or to fill fields automatically.

AI predicts a field's value based on the data in the form. AI recommendations can appear in the following ways based on the field configuration:

-   Recommendations can appear as a list, and you can select a value from the list of top recommendations.
-   A top recommendation can auto-fill into the field.

The sparkle icon \(\[Omitted image "sparkle-icon.png"\] Alt text: sparkle icon\) marks any field that provides AI recommendations.

Get information on the recommendation's prediction source by pointing your mouse device on the sparkle icon \(\[Omitted image "sparkle-icon.png"\] Alt text: sparkle icon\).