---
title: Grouped lists
description: Grouping aggregates a list by a field and displays the record count per group. Grouping can help you find data quickly by organizing and providing a summary of search or filter results.You can find information by grouping a list by a particular field. After grouping items in a list, several options let you focus on a particular group or set of groups.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-user-interface/c\_GroupedLists.html
release: australia
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Lists in the classic environment, Working in the classic environment, Working in Core UI, Configure UIs and portals, Configure user experiences]
---

# Grouped lists

Grouping aggregates a list by a field and displays the record count per group. Grouping can help you find data quickly by organizing and providing a summary of search or filter results.

For example, this picture shows active incidents grouped by caller.

\[Omitted image "GroupList.png"\] Alt text: List grouped by caller

-   Groups are named for the values of the field selected for grouping. For example, if you group by the assigned user, each group is a user's name.
-   The record count for each group appears next to the group name.
-   The total number of items in the list \(all groups combined\) appears near the paging controls in the list. This total displays only when the list is grouped on a field.

**Parent Topic:**[Lists in the classic environment](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/c_UseLists.md)

## Use a grouped list

You can find information by grouping a list by a particular field. After grouping items in a list, several options let you focus on a particular group or set of groups.

### Before you begin

Role required: none

### Procedure

1.  Use one of the following methods to group and ungroup items in a list.

    -   On the title bar, click the context menu and select **Group By**. Select the field by which to group the list. To remove a grouping, select **-- None --**.
    -   Right-click the column name and select **Group By**. To remove a grouping, select **Ungroup**.
    For example, this picture shows active incidents grouped by caller.

    \[Omitted image "GroupList.png"\] Alt text: List grouped by caller.

2.  Use any of the following actions to expand the groups.

<table id="choicetable_rlj_z3z_pv"><tbody><tr><td id="d90293e182">

**To expand or collapse a group**

</td><td>

Click the arrow \(\[Omitted image "Arrow.png"\] Alt text: Arrow icon\) next to the group name.

</td></tr><tr><td id="d90293e197">

**To expand or collapse all groups**

</td><td>

Click the arrow at the top of the list.

</td></tr><tr><td id="d90293e206">

**To open the full list for a group**

</td><td>

Click the group name.

</td></tr><tr><td id="d90293e215">

**To see all records for a given group**

</td><td>

Open the full list.

</td></tr></tbody>
</table>    **Note:**

    -   The maximum number of records shown per group is the number of records per page in list view.
    -   Grouped lists with a script include in the filter may cause slowness.
    The maximum number of records shown per group is the number of records per page in list view.