---
title: Next Experience banner announcements
description: Banner announcements enable you to communicate planned maintenance, unplanned outages, or important events like ESPP stock plans or benefits enrollment to those affected or to everyone. You can target specific experiences or all experiences.Configure banner announcements to communicate important information to your users while they are in an experience.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-user-interface/next-experience-banner-announcements.html
release: australia
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 2
breadcrumb: [Configure, Next Experience UI, Configure UIs and portals, Configure user experiences]
---

# Next Experience banner announcements

Banner announcements enable you to communicate planned maintenance, unplanned outages, or important events like ESPP stock plans or benefits enrollment to those affected or to everyone. You can target specific experiences or all experiences.

\[Omitted image "pol-banner-announcement.png"\] Alt text: Banner announcement.

You can configure the following aspects of banner announcements:

-   Use colors and icons to communicate the type of announcement and the importance of the banner announcement.
-   Provide a link for information or to complete a task.
-   Schedule banner announcements for a specific time.

    **Note:** If a user dismisses a banner announcement during a session and the announcement is still active, it will re-appear once the user logs out and back in to a new session.


**Parent Topic:**[Configuring the Next Experience UI](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/next-experience-ui-admin.md)

## Configure Next Experience banner announcements

Configure banner announcements to communicate important information to your users while they are in an experience.

### Before you begin

Role required: announcement\_admin or admin

### Procedure

1.  Navigate to **All** > **Now Experience Framework** > **Configuration Settings** > **UX Banner Announcements**.

2.  Select **New**.

3.  On the Banner Announcements form, fill in the fields.

<table id="table_yyw_xxr_nrb"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Heading

</td><td>

Unique name for your banner announcement mapping that displays as the title.**Note:** The heading character limit is 100 characters.

</td></tr><tr><td>

Summary

</td><td>

Optional additional banner content that displays below the Heading.**Note:** The summary character limit is 200 characters.

</td></tr><tr><td>

Start

</td><td>

Date and time the banner announcement begins displaying in the UI.

</td></tr><tr><td>

End

</td><td>

Date and time the banner announcement stops displaying in the UI.

</td></tr><tr><td>

Color

</td><td>

Color to show the importance or urgency of the banner announcement.

</td></tr><tr><td>

Add a link

</td><td>

Option to provide a link in the banner announcement.

**Note:** The link label character limit is 50 characters.

 Enabling this option displays the following link configuration fields:

 -   Select behavior: Behavior of the link when selected, either opening in the same window or a new window.
-   Label: Text displayed with the link.
-   URL: URL of the link.


</td></tr><tr><td>

Non-dismissible

</td><td>

Option to make the banner non-dismissible by users. Non-dismissible banners cannot be closed.

</td></tr><tr><td>

Non-stackable

</td><td>

Option to make the banner non-stackable. Non-stackable banners are displayed individually in the banner announcement area.

</td></tr><tr><td>

Show for

</td><td>

Scope of the banner announcement display, either for all logged-in users, users with specific roles or groups, or anonymous plus all logged-in users.

</td></tr><tr><td>

Icon

</td><td>

Icon to depict the urgency or category of the banner announcement. For example, a flame icon shows increased urgency and a graduation cap icon signals continuing learning opportunities.

</td></tr><tr><td>

Icon tooltip

</td><td>

Text describing the icon.

</td></tr><tr><td>

Content position

</td><td>

Options for the horizontal position of the banner content.

</td></tr></tbody>
</table>4.  Select and hold \(or right-click\) the form header and select **Save**.

    The Associated to Configurations related list displays at the bottom of the form.

5.  In the Associated to Configurations related list, select **New**.

    \[Omitted image "next-exp-associated-config.png"\] Alt text: Associated to Configurations related list.

6.  In the **Announcement Config** field, select the search icon \[Omitted image "QueryIcon.png"\] Alt text:.

7.  Select **Unified Navigation** from the Banner Announcement Configs list.

    \[Omitted image "next-exp-banner-config.png"\] Alt text: Banner Announcement Configs list with Unified Navigation selected.

8.  On the Banner Announcement Mapping form, set the order of the banner announcement mapping.

    The lower the order of the banner announcement mapping, the higher the priority is of the banner announcement mapping.

9.  On the Banner Announcement Mapping form, select **Submit**.

10. On the Banner Announcement form, select **Update**.