---
title: Plugins installed with Service Portal
description: The following plugins are installed with the Service Portal for Enterprise Service Management \[com.glide.service-portal.esm\] plugin, which is a ServiceNow AI Platform feature that is active by default.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-user-interface/service-portal/activate-service-portal.html
release: australia
product: Service Portal
classification: service-portal
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Service Portal reference, Service Portal, Configure UIs and portals, Configure user experiences]
---

# Plugins installed with Service Portal

The following plugins are installed with the Service Portal for Enterprise Service Management \[com.glide.service-portal.esm\] plugin, which is a ServiceNow AI Platform feature that is active by default.

-   Service Portal - Knowledge Base \[com.glide.service-portal.knowledge-base\]
-   Service Portal - Service Catalog \[com.glide.service-portal.service-catalog\]
-   Service Portal - Service Status \[com.glide.service-portal.service-status\]
-   Service Portal Configuration Pages \[com.glide.service-portal.config\]
-   Service Portal Designer \[com.glide.service-portal.designer\]
-   Service Portal Surveys \[com.glide.service-portal.survey\]

If Service Portal \[com.glide.service-portal.esm\] is not active on your instance, you can activate by following the Activate a plugin instructions.

**Parent Topic:**[Service Portal reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/service-portal/reference-service-portal.md)