--- title: Add a text index group to a portal description: Define how users see search results. For example, combine search results from several sources, or set the weight of certain fields. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/platform-user-interface/service-portal/create-text-index-group.html release: australia product: Service Portal classification: service-portal topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Zing search in Service Portal, Configuring search in a portal, Configuring Service Portal, Service Portal, Configure UIs and portals, Configure user experiences] --- # Add a text index group to a portal Define how users see search results. For example, combine search results from several sources, or set the weight of certain fields. ## Before you begin Role required: admin If you have a custom search source or portal, consider whether you want to use the base system **portal\_index\_group** text index group, or create your own text index group. The base system text index group includes the Catalog items and Knowledge tables. When a user searches for an item in Service Portal, they see combined results from these tables. **Note:** Index tables before adding them to a text index group. To learn more about text indexing, see . Text index groups are a ServiceNow AI Platform feature. To learn more, see Configure multiple tables for indexing and searching. ## About this task **Note:** Text index groups do not support external search sources. ## Procedure 1. Navigate to **All** > **Service Portal** > **Portals**. 2. Open the portal that you would like to add a text index group to. 3. Configure the form to add the **Text Index Group** field. 4. Add the text index group you want to the **Text Index Group** field. ## Result Search results display according to the text index group's rules. **Parent Topic:**[Zing search in Service Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/service-portal/zing-search-service-portal.md)