--- title: Knowledge Management widgets description: Use Knowledge Management widgets to build a knowledge base for your portal. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/platform-user-interface/service-portal/km-widgets.html release: australia product: Service Portal classification: service-portal topic_type: concept last_updated: "2026-03-12" reading_time_minutes: 2 breadcrumb: [Widget library, Using portal widgets, Configuring Service Portal, Service Portal, Configure UIs and portals, Configure user experiences] --- # Knowledge Management widgets Use Knowledge Management widgets to build a knowledge base for your portal. Knowledge Management widgets are included as part of the Service Portal - knowledge base plugin \[com.glide.service-portal.knowledge-base\], which is activated automatically with the Service Portal for Enterprise Service Management \[com.glide.service-portal.esm\] plugin. For more information on knowledge management, see . - **[KB also in Category widget](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/service-portal/kb-also-in-category.md)** List of articles also included within a particular category. You can use this base system widget as-is in your portal or clone it to suit your own business needs. - **[KB Article Comments widget](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/service-portal/kb-article-comments-widget.md)** Rating and comment option for knowledge base articles. You can use this base system widget as-is in your portal or clone it to suit your own business needs. - **[KB Article Page widget](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/service-portal/kb-article-page-widget.md)** Use the Article page widget to view Knowledge Base articles within Service Portal. You can use this base system widget as-is in your portal or clone it to suit your own business needs. - **[KB Categories widget](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/service-portal/kb-categories-widget.md)** Lists the categories for your Knowledge Base. You can use this base system widget as-is in your portal or clone it to suit your own business needs. - **[KB Category Page widget](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/service-portal/kb-category-page.md)** Articles and article preview within a particular category. Categories are specified within the Knowledge Base module. You can use this base system widget as-is in your portal or clone it to suit your own business needs. - **[KB Knowledge Bases widget](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/service-portal/knowledge-bases-widget.md)** Give users the option to select which knowledge base to browse on your portal. You can use this base system widget as-is in your portal or clone it to suit your own business needs. - **[KB Most Viewed widget](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/service-portal/kb-most-viewed-widget.md)** List of most viewed knowledge base articles. You can use this base system widget as-is in your portal or clone it to suit your own business needs. - **[KB News widget](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/service-portal/kb-news-widget.md)** The KB News widget displays information from the Knowledge Base. You can use this base system widget as-is in your portal or clone it to suit your own business needs. - **[KB Search widget](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/service-portal/kb-search-widget.md)** The KB Search widget is a search widget that is specifically confined to the knowledge base. You can use this base system widget as-is in your portal or clone it to suit your own business needs. - **[KB Top Rated widget](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/service-portal/kb-top-rated-widget.md)** Lists Knowledge Base articles with the highest rating. Ratings are determined by user feedback. You can use this base system widget as-is in your portal or clone it to suit your own business needs. - **[KB View widget](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/service-portal/kb-view-widget.md)** The KB View widget is an example of how to structure a knowledge base page. You can use this base system widget as-is in your portal or clone it to suit your own business needs. - **[KB View 2 widget](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/service-portal/kb-view2-widget.md)** The KB View 2 provides an alternative structure to the KB View widget to show a different example of how to display knowledge articles. You can use this base system widget as-is in your portal or clone it to suit your own business needs. - **[Knowledge Breadcrumbs widget](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/service-portal/knowledge-breadcrumbs.md)** Help users navigate a knowledge base by adding the Knowledge Breadcrumbs widget. You can use this base system widget as-is in your portal or clone it to suit your own business needs. **Parent Topic:**[Widget library](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/service-portal/widget-showcase.md)