---
title: Request Fields widget
description: The Request Fields widget displays information about any request a user has made. You can use this base system widget as-is in your portal or clone it to suit your own business needs.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-user-interface/service-portal/request-fields-widget.html
release: australia
product: Service Portal
classification: service-portal
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 4
breadcrumb: [Service Catalog widgets, Widget library, Using portal widgets, Configuring Service Portal, Service Portal, Configure UIs and portals, Configure user experiences]
---

# Request Fields widget

The Request Fields widget displays information about any request a user has made. You can use this base system widget as-is in your portal or clone it to suit your own business needs.

Fields for the Request Fields widget are defined by the HTML template and the server.

\[Omitted image "WidgetRequestFields.png"\] Alt text: Request Fields widget

## Instance options

|Field|Description|
|-----|-----------|
|Pickup message|Information that appears at the bottom of the widget. Make sure any changes you make are within the curly braces. The default is `${Requests are picked up within <br/> 4 hours (M-F 9-5)}`|

**Parent Topic:**[Service Catalog widgets](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/service-portal/sc-widgets.md)

**Related topics**  


[Catalog Content widget]()

[Catalog Homepage Search widget]()

[Recent &amp; Popular Items widget]()

[Requested Items widget]()

[Requests and Approvals widget]()

[SC Catalog Item widget]()

[SC Categories widget]()

[SC Category Page widget]()

[SC Order Guide widget]()

[SC Popular Items widget]()

[SC Save Bundles widget]()

[SC Saved Carts widget]()

[SC Scroll to top widget]()

[SC Shopping Cart widget]()

[SP Variable Editor widget]()

[SC Wish List Cart widget]()

[Create and edit a page using the Service Portal Designer]()

[Configure widget instances]()

[Clone a widget]()